Privacy Policy
Kirti's Kitchen values the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, protect, and manage your information when you use our website, services, or communicate with us.
1. Information We Collect
We may collect the following information:
Personal Information
- Name
- Mobile Number
- Email Address
- Delivery Address
- Billing Information
- Order Details
Technical Information
- IP Address
- Device Information
- Browser Type
- Website Usage Data
2. How We Use Your Information
Your information may be used to:
- Process and deliver orders
- Communicate regarding orders and services
- Provide customer support
- Improve our products and services
- Send service-related updates
- Respond to enquiries and feedback
- Comply with legal requirements
3. Payment Information
Kirti's Kitchen does not store sensitive payment credentials such as UPI PINs, passwords, debit card PINs, or banking passwords.
Payments are processed through authorized payment methods and platforms.
4. Information Sharing
We do not sell, rent, or trade customer information to third parties.
Information may only be shared:
- With delivery partners for order fulfillment
- With service providers assisting business operations
- When required by law or government authorities
5. Data Security
We take reasonable measures to protect customer information against unauthorized access, misuse, loss, or disclosure.
However, no online system can guarantee absolute security.
6. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and understand website performance.
Users may choose to disable cookies through browser settings.
7. Customer Rights
Customers may request:
- Access to their personal information
- Correction of inaccurate information
- Deletion of information where legally permissible
Requests may be submitted through our contact details.
8. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and business partners.
We are not responsible for the privacy practices of external websites.
9. Children's Privacy
Our services are not specifically directed toward children under the age of 18.
We do not knowingly collect personal information from minors without appropriate consent.
10. Policy Updates
Kirti's Kitchen reserves the right to modify this Privacy Policy at any time.
Updated versions will be published on our website.
11. Contact Information
For privacy-related questions or requests, please contact:
📞 +91 8959743752
📧 kirtikitchen2025@gmail.com
📍 Patan Rd, In Front of All India Radio Transmitter,
Near RTO, Karmeta, Jabalpur, Madhya Pradesh – 482002
Kirti's Kitchen
Pure Veg Cloud Kitchen